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COOKIES & TRACKERS POLICY

Version: 1.1

Effective Date: March 28, 2026

Last Updated: March 28, 2026

This Policy aims to clearly and transparently inform you about the use of cookies and other trackers when navigating the convertr.fr website and, where relevant, when using the Convertr CRM dashboard / customer area.

It supplements the Privacy Policy, the Legal Notices, and, where applicable, the relevant contractual documents.

1. PURPOSE AND SCOPE

1.1 Relevant Website

This Policy applies to:

  • the convertr.fr website in its informational version;
  • and the customer area / CRM dashboard accessible to authorized users.

1.2 CRM Dashboard / Authenticated Area

Convertr operates an authenticated customer area / CRM dashboard.

In this context, strictly necessary trackers may be used to enable:

  • authentication;
  • session maintenance;
  • account security;
  • abuse prevention;
  • and the proper technical functioning of the expressly requested service.

2. DEFINITIONS

2.1 Cookie

A cookie is a small text file that may be stored on your device when visiting a site or using an online service.

2.2 Tracker

The term tracker more broadly designates any mechanism enabling access to information already stored on your device or recording information on it, particularly technical identifiers, authentication mechanisms, session storage, or security devices.

3. IDENTITY — CONTACT

For the processing described in this Policy, the data controller is:

Mr. Samy BOUSSOUF — Individual Entrepreneur (EI)

SIREN: 994 299 626

Email: contact@convertr.fr

For complete identification details, you can also consult the site's Legal Notices.

4. PRINCIPLES APPLIED BY CONVERTR

As of the date of this version, Convertr applies the following principles:

  • Convertr does not intentionally activate trackers for advertising, targeting, or retargeting purposes;
  • Convertr does not intentionally activate social media trackers for tracking purposes;
  • Convertr does not intentionally activate audience measurement tools requiring consent;
  • Convertr does not intentionally activate personalization trackers that are not strictly necessary for the requested service.

As of the date of this version, no consent management mechanism is deployed, since no tracker requiring consent is, to Convertr's knowledge, intentionally activated on the public website or the CRM dashboard.

However, strictly necessary trackers may be used on the site or in the CRM dashboard when they are required for operation, security, authentication, session maintenance, or the provision of the expressly requested service.

4.1 Verification Status as of the Update Date

As of the last update date and to Convertr's knowledge:

  • no tracker requiring consent is intentionally activated on the public website;
  • the CRM dashboard may use trackers strictly necessary for authentication, session maintenance, security, and the technical operation of the service.

This status may evolve depending on technical, functional changes, or the addition of new services.

5. STRICTLY NECESSARY TRACKERS

5.1 Principle

Convertr may use strictly necessary trackers when they are indispensable for:

  • the operation of the site;
  • the security of the site and the CRM dashboard;
  • access to an authenticated area;
  • session maintenance;
  • or the provision of a service expressly requested by the user.

When they are strictly necessary for the provision of the requested service, these trackers can be used without securing prior consent, while remaining subject to an information obligation.

5.2 Categories of Strictly Necessary Trackers

Convertr is likely to use, only when necessary, trackers falling into the following categories, in particular:

a) Authentication and Session Maintenance

Trackers enabling, notably:

  • logging into an account;
  • keeping the session active;
  • securing access to an authenticated area;
  • the continuity of the user experience in the CRM dashboard.

b) Security and Abuse Prevention

Trackers or technical mechanisms enabling, notably:

  • protection against unauthorized access;
  • detection of security anomalies;
  • limitation of abusive automated behaviors;
  • protection of accounts and the service.

c) Indispensable Technical Operation

Trackers strictly necessary for the operation of the requested service, for example, for certain technical parameters, session stability, proper rendering of the interface, or the correct provision of an expressly requested feature.

Convertr takes care to limit these trackers to what is strictly necessary.

6. TRACKERS NOT USED AT LAUNCH AND CONDITIONS FOR ADDITION

6.1 Trackers not used as of this version's date

As of the date of this version, Convertr does not intentionally activate:

  • advertising trackers;
  • advertising tracking or retargeting trackers;
  • audience measurement trackers requiring consent;
  • personalization trackers that are not indispensable to the requested service.

6.2 In the event of future addition of consent-requiring trackers

If, at a later date, Convertr adds audience measurement tools, advertising trackers, or any other tracker requiring consent:

  • an appropriate mechanism for information and choice collection will be implemented before their activation;
  • refusal will be offered as simply as acceptance;
  • the concerned trackers will only be activated after the user expresses their choice, when required;
  • this Policy will be updated accordingly.

7. BROWSER SETTINGS

You can configure your browser to notably:

  • delete previously saved cookies;
  • block the saving of cookies;
  • receive an alert before certain cookies are saved.

Blocking certain strictly necessary trackers may prevent access to the CRM dashboard or degrade certain functions regarding security, logging in, session maintenance, or service operation.

8. TECHNICAL DATA POTENTIALLY LINKED TO NECESSARY TRACKERS

When strictly necessary trackers are used, they may involve the processing of technical data such as:

  • a session identifier;
  • security information;
  • technical logs;
  • or IP addresses.

These processes are limited to the purposes of operation, authentication, security, abuse prevention, or providing the expressly requested service, in accordance with the Privacy Policy.

9. INVENTORY AND UPDATES

Convertr maintains an internal inventory of trackers actually used, including where relevant:

  • their name;
  • their domain;
  • their purpose;
  • their duration;
  • and their moment of appearance.

This Policy is updated in the event of significant technical or functional changes.

10. CONTACT

For any questions related to cookies, trackers, or data protection:

contact@convertr.fr